Refund & Returns Policy

At SLEEKA, your satisfaction is our top priority. We offer a 30-day money-back guarantee on all orders.

30-Day Money-Back Guarantee If you are not completely satisfied with your purchase, you may request a full refund within 30 days of receiving your order. No questions asked.

How to Request a Return

1. Contact us at support@sleeka.co within 30 days of receiving your order.
2. Include your order number and the reason for your return.
3. Our team will respond within 24 hours with return instructions.

Return Conditions Items must be unworn, unwashed, and in their original packaging. Items that show signs of wear, washing, or damage caused by the customer may not be eligible for a full refund.

Size Exchanges Wrong size? No problem. We offer free size exchanges. Simply contact us at support@sleeka.co with your order number and the size you need, and we will arrange the exchange at no additional cost.

Refund Processing Once we receive and inspect your returned item, your refund will be processed within 5-7 business days. Refunds will be issued to the original payment method used at checkout.

Damaged or Defective Items If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will send a replacement or issue a full refund at no cost to you.

Late or Missing Refunds If you have not received your refund after 7 business days, please check with your bank or payment provider first. If you still have not received it, contact us at support@sleeka.co.

SLEEKA 71 Cherry Court, London, SE1 3AR support@sleeka.co