Last updated: March 2026
SLEEKA ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website sleeka.co or make a purchase.
Information We Collect When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behaviour on our site. When you make a purchase, we collect your name, email address, shipping address, phone number, and payment information.
How We Use Your Information We use the information we collect to process and fulfil your orders, communicate with you about your order (confirmations, shipping updates), improve our website and customer experience, send promotional emails (only if you have opted in), and comply with legal obligations.
Sharing Your Information We do not sell, rent, or trade your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, including payment processors (Shopify Payments, PayPal, Klarna), shipping carriers, and email marketing platforms (Klaviyo). These providers only have access to the information necessary to perform their services and are obligated to protect your data.
Cookies Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. By continuing to use our site, you consent to the use of cookies.
Your Rights (GDPR) Under the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing of your data, and request data portability. To exercise any of these rights, please contact us at support@sleeka.co. We will respond within 30 days.
Data Retention We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are retained for a minimum of 6 years for accounting and tax purposes.
Data Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All transactions are processed through secure, encrypted connections (SSL).
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact If you have any questions about this Privacy Policy, please contact us at: SLEEKA 71 Cherry Court, London, SE1 3AR support@sleeka.co